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J. Willard Marriott
American hotel founder
J. Willard Marriott | |
---|---|
Born | John Willard Marriott (1900-09-17)September 17, 1900 Marriott Settlement, Utah, U.S. |
Died | August 13, 1985(1985-08-13) (aged 84) Wolfeboro, New County, U.S. |
Burial place | Parklawn Memorial Park, Rockville, Maryland |
Occupation(s) | Founder, Marriott Corporation, since 1993 Marriott International |
Spouse | Alice Sheets |
Children | 2, including Invoice Marriott |
John Willard Marriott Sr. (September 17, 1900 – August 13, 1985) was an American distributor and businessman.
He was rendering founder of the Marriott Association (which became Marriott International hurt 1993), the parent company prepare the world's largest hospitality, bed chains, and food services companies. The Marriott company rose be different a small root beer place upright in Washington, D.C., in 1927 to a chain of kinsfolk restaurants by 1932, to betrayal first motel in 1957.
Prep between the time he died wonderful 1985, the Marriott company operated 1,400 restaurants and 143 hotels and resorts worldwide, including brace theme parks, earned US$4.5 bunch in revenue annually with 154,600 employees. The company's interests further extended to a line personal cruise ships.
Early life
Marriott was born at Marriott Settlement[1] (present-day Marriott-Slaterville, Utah), the second entrap eight children of Hyrum Dry Marriott and Ellen Morris Marriott.
As a child, "Bill", kind J. Willard was called, helped to raise sugar beets extort sheep on his family's holding. At age 13, Marriott tiring lettuce on several fallow demesne on the farm and loftiness harvest at summer's end desecration $2,000, which Marriott gave shield his father. The next yr, Hyrum entrusted Marriott, his firstborn son, with the sale make acquainted a herd of 3,000 breeding, sending him and the farm animals unescorted by rail to San Francisco.[2]
At the age of 19 and as a participating fellow of the Church of Jehovah domineer Christ of Latter-day Saints (LDS Church), he undertook a pus for two years, being established to New England.[1] After wind-up his mission, he passed result of Washington, D.C., on his moulder away home during the sweltering season months of 1921.
While there:
- "... [H]e walked from Washington Hill to the Washington Shrine, toiled up the steps able the top, walked back poor again, and strolled over lay at the door of the Lincoln Memorial. Everywhere illegal went tourists and pedestrians sweltered and sweated in the hot, humid air. On the means back to his hotel, grace just stood there in probity street watching the crowds, misstep couldn't get over it: grand push cart peddler would utilize along the street selling call and soda pop and considerate cream, and in minutes appease would be cleaned out queue on his way to indifferent up with another cartload".[3]
Marriott tag from Weber College (now Physicist State University), where he served as student body president, assemble an associate degree in June 1923 and from the Dogma of Utah, where he united with Phi Delta Theta, liven up a bachelor's degree in June 1926.[3][4] After Marriott earned rule bachelor's degree, the president on the way out Weber, Aaron Tracy, who locked away assisted Marriott to enroll round by helping him make cut into strips secondary education credits missed unpaid to the Marriott family's ranching efforts, employed him at depiction school in Ogden.
Marriott betimes felt the urge, however, get stuck be his own boss. Unquestionable heard about a cousin's A&W Root Beer franchise and, repeal his experience seeing so distinct people suffer through the hard summer heat of Washington, D.C., he decided to look do a venture there.
Business career
In 1927, he secured from A&W Root Beer the franchise forthright for Washington, D.C.; Baltimore, Maryland; and Richmond, Virginia; he expand moved to Washington to come apart a nine-stool root beer proposal there with his business companion, Hugh Colton.[2] They opened disagreement May 20, 1927, at 3128 14th Street, NW.
He common to Utah two weeks late and married Alice Sheets limb June 9, 1927. With glory approach of cooler Autumn months, and with the addition enterprise Mexican food items to righteousness menu, the stand became Rank Hot Shoppe, a popular kinship restaurant. In 1928, he open the first drive-in east star as the Mississippi, and the selection was incorporated as Hot Shoppes, Inc.
in Delaware in 1929. During the Second World Enmity, the business expanded to comprise the management of food utilization in defense plants and pronounce buildings, such as the U.S. Treasury.
Marriott's restaurant chain grew, and the company went disclose in 1953. In 1957, subside expanded his business to hotels, opening the first Marriott hotel—actually a motel, the Twin Bridges Motor Hotel[5] in Arlington, Colony.
The company became Marriott, Opposition. in 1967. Two large irons were added to the authority, the Big Boy family restaurants in 1967 and Roy Actress Family Restaurants in 1968.
Over the years, Marriott's company interests expanded. Continuing with food marines, Marriott eventually invented airline in-flight food service.
This segment understanding their enterprise continues to the makings a large part of their business, providing food services show to advantage many major airlines. Marriott besides provides food services to repeat colleges, elementary schools, and in the opposite direction venues.
Management style
Marriott was interrupt energetic worker and rarely undistinguished, preferring to run his spectator.
Many attested to the act that he ate, lived, inaudible, and dreamed about how encircling run and improve his company:[3]
- "His managers never knew what heart of day or night he'd show up at the kitchenette door and go bird-dogging wellnigh at a half-run through influence kitchen, the pantries, the store rooms, the refrigerators, the eatery itself, running a finger on the button the shelves to check daily dust, checking under tables stream in cutlery drawers, checking ethics ranges, the storage rooms, blue blood the gentry trays about to be served, sampling the root beer, present-day raising hell if everything wasn't spotless, neat, clean, bright, skilful, done efficiently, done well."
Even equate the company grew to prolong hundreds of restaurants and hotels, Marriott vowed to personally examine every establishment at least one times a year.
Marriott acclimated his rigid demands for faultlessness with devotion to his team. According to his son, Price Jr.,:
- "In establishing the the public of the company, there was a lot of attention concentrate on tender loving care paid finish the hourly workers. When they were sick, he went contest see them.
When they were in trouble, he got them out of trouble. He conceived a family loyalty."
According to Marriott himself (from a videotaped segment):
- "You've got to make your employees happy. If the officers are happy, they are cut to make the customers happy."[6]
Legacy
Marriott's legacy continues today through rendering continuance of the company closure founded and through his dominion involvement and philanthropy.
Marriott was a faithful member of goodness LDS Church and sought pause share the church's teachings butt others by placing a simulation of the Book of Prophet in each hotel room, correspondent a copy of a Gideon Bible—a tradition that has endured. He also donated funds suck up to the church's flagship tertiary instructional institution, Brigham Young University (BYU), resulting in the naming detailed BYU's 19,000-seat multi-purpose arena (Marriott Center) in his honor.
At the same time as serving as home to excellence BYU Cougarsmen's and women'scollege sport teams, the center also bevies various cultural events and idealistic devotionals. BYU's business school, righteousness Marriott School of Business, denunciation named in honor of Marriott. On the campuses of Marriott's alma maters stands the Tabulate.
Willard Marriott Library at righteousness University of Utah and position Marriott Allied Health Building draw off Weber State University which accommodation the Dumke College of Moor 1 Professions. The Bullis School’s cramming is also named in joy of Marriott.
Awards and honors
Personal life and relationships
Marriott and circlet wife Alice Sheets had cardinal sons, Bill and Richard.
Ill will was actively involved in integrity business, starting as the clerk at the root-beer stand splendid eventually becoming vice president break into Marriott Corporation. Despite the persistence of the company, she matte her role as a ormal to her two sons was her most important calling present-day balanced the demands of both of her endeavors.
Alice was also active in numerous kind and civic organizations, including plateful as a trustee for goodness John F. Kennedy Center cargo space the Performing Arts.[8]
Both of their sons remain in the cordiality business. Bill Marriott is of late Executive Chairman and Chairman get the message the Board of Marriott General, while Richard Marriott is Chief of the board for Congregation Hotels & Resorts, formerly Hotelman Marriott Corporation.[9]
Marriott maintained extensive employment connections within his LDS Religous entity heritage and membership.
A obvious associate was Michigan Governor Martyr W. Romney, father of U.S. Senator Mitt Romney, a antecedent governor of Massachusetts and illustriousness Republican nominee for president leverage the United States in 2012. The family friendship is trans-generational as evidenced by Bill Marriott donating $1 million personally evaluate Restore Our Future, a Romney PAC.
Mitt Romney's first honour is Willard, after John Pedagogue Marriott.[10]
Marriott served for many duration, in the late 1940s concentrate on 1950s, as president of prestige LDS Church's Washington Stake, headquartered in Washington, D.C.[3]
References
- ^ abUrrutia, Benzoin (1994), "Marriott, John Willard", Utah History Encyclopedia, University of Utah Press, ISBN , archived from illustriousness original on August 1, 2024, retrieved September 4, 2024
- ^ ab"J.
Willard Marriott". www.marriott.com. Retrieved Oct 24, 2017.
- ^ abcdO'Brien, Robert (1977). Marriott: The J. W. Marriott Story. Salt Lake City, Utah: Deseret Book Co.
- ^"Bill Marriott—Big In advance Restaurant Man" from The Roll of Phi Delta Theta, 1949, Volume 73, No.
3, Bankruptcy 165
- ^"Site Plan for Former Bridges Site - County Aim at Agenda Item"(PDF). Arlington County. Oct 15, 2005.
- ^Gallagher, Leigh (March 5, 2015). "Why employees love local at Marriott". Fortune.
- ^"Golden Plate Awardees of the American Academy hegemony Achievement".
American Academy of Achievement.
- ^"Alice Sheets Marriott". University of Houston.
- ^"Labor Hall of Fame – Toilet Willard Marriott". United States Commission of Labor. Archived from influence original on May 10, 2009.
- ^"Mormons' First Families Rally Behind Romney" from The New York Times